Disability Care Australia
Special Needs Toys Australia is now a registered provider with Disability Care Australia in NSW
What does this mean for you?
If you are eligible and registered with Disability Care Australia you have access to therapy toys and resources for yourself or your child.
For more information about how to register with and use Disability Care Australia visit their website at: www.disabilitycareaustralia.com.au
How can I access toys and resources through SNTA as my provider?
It is is quite simple, just follow these steps:
Where can I get the agreement?
Contact us via email at email@example.com or phone us on (02) 97744494
How long will this process take?
As with any organisation who is dealing with dozens of claims daily, the length of time will naturally vary on the daily work load. At this stage we anticipate up to 10 days before your claim is processed and we advise you of the delivery date. It can possibly take between 4 – 6 weeks for the entire process to be finalised.
What if you run out of the product before the claim is finalised?
We will make every effort to keep your order secure until funding has been approved. On the chance that we are unable to secure your item/s you will be advised and an appropriate swap will be made to the exact monetary value.
How do I know which products are best to purchase for myself or my child?
As the recipient/parent/caregiver you will have the knowledge of what will suit yourself or your child. You may have seen your child using a particular product during therapy or at school and it may be an appropriate choice for you at home.
If you wish to arrange in a consultation about products which will suit yourself or your child you can do so in the following ways:
Phone call – up to 1 hour Fee $50
Email Fee $ 30
Naturally we are always here to help, and a quick chat with one of our friendly staff will in no way incur a fee. However, when a detailed consultation is required, it must be understood that we cannot dedicate time to one person when many others require similar assistance without cost to us. You will be informed at the time of consultation whether you are incurring a fee, and that will then become part of your funding request if you so wish [or you can pay for this without using your funding].
Visit www.disabilitycareaustralia.com.au to gain access to detailed information that will help you along your journey.
Special Needs Toys Australia is happy to be of assistance to you, but your first step should always be with the advisors within Disability Care Australia.
Feel fre to call or email us during business hours so that we may assist you.
Ph: (02)97744494 Email: firstname.lastname@example.org