Privacy Policy
Last Updated: 2026
specialneedstoys.com.au ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered thereon (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address when you voluntarily provide it through contact forms or account registration
- Technical Information: IP address, browser type, operating system, referring URLs, and pages visited
- Cookies and Tracking Data: Device identifiers, cookie data, and similar tracking technologies
- Usage Data: Information about how you interact with the Site, including time spent on pages, clicks, and navigation patterns
How We Use Information
We use the collected information for the following purposes:
- Analytics and performance monitoring to understand Site usage and improve user experience
- Affiliate tracking to monitor referrals, conversions, and affiliate commissions
- Site improvement and optimization
- Responding to your inquiries and customer support
- Compliance with legal obligations and fraud prevention
- Marketing communications (only with your consent where required)
Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.
Types of Cookies:
- Essential Cookies: Required for Site functionality
- Analytics Cookies: Used to understand Site usage and user behavior
- Affiliate Tracking Cookies: Used to monitor referrals and conversions for affiliate partners
- Marketing Cookies: Used for promotional purposes
Opt-Out Options: You can manage cookie preferences through your browser settings or by using our cookie consent tool. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices or content of these external sites. This Privacy Policy applies only to specialneedstoys.com.au. We encourage you to review the privacy policies of any third-party sites before providing personal information or engaging with their services.
Your Rights
Under the Privacy Act 1988 (Cth) and the Australian Consumer Law, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate personal information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your personal data
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Affiliate tracking data may be retained for up to 12 months. You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Website: specialneedstoys.com.au
We will respond to your inquiry within 30 days or as otherwise required by law.